{"id":1292,"date":"2025-06-20T20:52:41","date_gmt":"2025-06-21T03:52:41","guid":{"rendered":"https:\/\/crosby.ursa6.com\/?page_id=1292"},"modified":"2025-08-08T08:22:18","modified_gmt":"2025-08-08T15:22:18","slug":"returns-and-cancellations","status":"publish","type":"page","link":"https:\/\/www.crosbyroamann.com\/fr\/returns-and-cancellations\/","title":{"rendered":"Retours et annulations"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Retours et annulations<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Nous rempla\u00e7ons ou remboursons toute bouteille de vin non ouverte qui arrive endommag\u00e9e ou que le client ne trouve pas satisfaisante. Nous demandons au client de nous renvoyer l'emballage d'origine non ouvert pour le remplacement. Conform\u00e9ment \u00e0 la loi, nous ne pouvons pas accepter les retours de boissons alcoolis\u00e9es qui n'ont pas \u00e9t\u00e9 achet\u00e9es directement aupr\u00e8s de Crosby Roamann. Nous ne pouvons pas non plus accepter les retours de vins endommag\u00e9s en raison de conditions m\u00e9t\u00e9orologiques d\u00e9favorables pendant le transport ou d'erreurs de notre soci\u00e9t\u00e9 de transport \u00e9chappant \u00e0 notre contr\u00f4le raisonnable, ou de vins command\u00e9s par erreur. Veuillez envoyer un courriel \u00e0 <strong>info@crosbyroamann.com<\/strong> pour organiser les remboursements ou les retours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois le vin re\u00e7u, nous rembourserons votre carte de cr\u00e9dit du prix du vin, moins les frais d'exp\u00e9dition et de manutention. Si l'envoi d'origine a \u00e9t\u00e9 endommag\u00e9 ou d\u00e9fectueux, vous recevrez un remboursement complet, y compris les frais d'exp\u00e9dition et de manutention. Veuillez contacter la salle de d\u00e9gustation \u00e0 l'adresse suivante <strong>707-258-8599<\/strong> pour les instructions de retour.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Des frais de remise en stock de 15% seront appliqu\u00e9s \u00e0 toutes les commandes annul\u00e9es.<\/p>","protected":false},"excerpt":{"rendered":"<p>Remboursements et annulations Nous remplacerons ou vous rembourserons pour toute bouteille de vin non ouverte qui arrivera endommag\u00e9e ou que le client trouvera insatisfaisante. Nous demandons au client de retourner l\u2019emballage non ouvert et original pour un remplacement. Conform\u00e9ment \u00e0 la loi, nous ne pouvons accepter les retours de boissons alcoolis\u00e9es non achet\u00e9es directement chez Crosby Roamann. Nous sommes\u2026<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"left","_kad_post_sidebar_id":"sidebar-primary","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1292","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Polly","author_link":"https:\/\/www.crosbyroamann.com\/fr\/author\/polly\/"},"uagb_comment_info":0,"uagb_excerpt":"Returns &amp; Cancellations We will replace or refund you for any unopened bottle of wine that arrives damaged or that the customer finds unsatisfactory. We ask the customer return the unopened and original packaging for replacement. By law, we cannot accept returns of alcoholic beverages that were not purchased directly from Crosby Roamann. We are...","_links":{"self":[{"href":"https:\/\/www.crosbyroamann.com\/fr\/wp-json\/wp\/v2\/pages\/1292","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crosbyroamann.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.crosbyroamann.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.crosbyroamann.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crosbyroamann.com\/fr\/wp-json\/wp\/v2\/comments?post=1292"}],"version-history":[{"count":4,"href":"https:\/\/www.crosbyroamann.com\/fr\/wp-json\/wp\/v2\/pages\/1292\/revisions"}],"predecessor-version":[{"id":1692,"href":"https:\/\/www.crosbyroamann.com\/fr\/wp-json\/wp\/v2\/pages\/1292\/revisions\/1692"}],"wp:attachment":[{"href":"https:\/\/www.crosbyroamann.com\/fr\/wp-json\/wp\/v2\/media?parent=1292"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}